1. About Rasa
   • Founded: 2016
   • Mission: to empower the world’s largest brands to interpret people’s needs with open and extensible conversational AI
   • Number of Employees: 100
   • Funding: Series C | $70.6M | Andreessen Horowitz, Accel, Basis Set Ventures, PayPal, and others.
   • Enterprise clients including Swisscom, Ally Bank, and Deutsche Telekom

• Why Rasa?
  • Developers Love Rasa: With 50M+ downloads as of June 2024, over 900 open-source contributors, 15k+ active members on our community forum, (https://forum.rasa.com/) and over 18k GitHub (https://github.com/RasaHQ/rasa) Stars, there is a thriving and ever-growing community involved.
  • Enterprise Growth: We have a unique approach to the use of language models in conversational customer experiences. In 2023, Rasa introduced the Rasa Platform. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to significantly accelerate time-to-value. The engine of our platform is CALM - Conversational AI with Language Models. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences.
  • Secure & Built to Scale: Rasa is trusted by companies in highly-regulated industries such as healthcare and banking because of their ability to uphold privacy standards and deploy on-prem or on your own private cloud. Rasa is also built to scale with multi-channel customer experience, high-performance architecture, and reusable infrastructure.
  • Huge Market Potential: The global chatbot market was valued at $4.7 billion in 2022 and is projected to reach $15.5 billion by 2028. Specifically, the market for generative AI in chatbots is also growing rapidly. It is expected to reach $1.7 billion by 2033, up from $151 million in 2023
  • World-Class Investors: We’ve raised $70.6M to date, the most recent being a $30m Series C led by PayPal and Stepstone. Some of our earlier investors include Accel, Andreessen Horowitz, Basis Set Ventures, and others.
    • More from PayPal
    • And Stepstone
• Why do you need to hire for this role?
  • It is a replacement, we are looking for a Director of Product to lead our team of 4 Product Managers
• What’s the structure of the current team?
  1. Our company is distributed between North America and Europe. We have four entities: the USA, the UK, Germany, and Serbia.
     1. The majority of our employees sit within our entities, with a few Rasas in Canada, France, and other European countries.
     2. The Product and Engineering team sits primarily in Europe.
  2. The product team currently consists of 5 Product Managers, 1 Director of Design with 2 Product Designers who collaborate closely.
• Is this a 100% remote role? Yes, but you must sit within / be a resident of one of our European business entities: the UK, Germany, or Serbia.
  1. Rasa was founded as a remote-first company. We offer your choice between a work-from-home stipend or expensing a local co-working space.
  2. You will be expected to work your local business hours, with very occasional late afternoon meetings for Europe, where there is overlap with each other’s time zones.
• What’s exciting about this role?
  • Shape the future of conversational AI by defining and driving the overall design vision, setting principles, and creating innovative user experiences for both developers and business users.
  • Build and lead a world-class product team, fostering professional growth, scaling the organization, and establishing a culture of product excellence and collaboration.
  • Drive high-impact cross-functional influence, partnering with Product, Engineering, and Marketing to deliver cohesive, intuitive, and technically sophisticated experiences across Rasa’s platform.
• What are the top qualities you’re looking for in candidates?
  • I value autonomy and ownership, and I focus on creating the right environment for my team to thrive.
  • I aim to communicate openly and always provide the necessary context to support my team's decisions.
  • I value candid, two-way feedback and show genuine interest in my team's well-being
  • When needed, I'm not afraid to get hands-on to help the team and troubleshoot issues directly.
  • I have a strong learning mindset and take every opportunity to reflect and iterate on how we think and work together.
• Björn Minkmar, manager for the role, leadership and management style:
  • I value autonomy and ownership, and I focus on creating the right environment for my team to thrive.
  • I aim to communicate openly and always provide the necessary context to support my team's decisions.
  • I value candid, two-way feedback and show genuine interest in my team’s well-being
  • When needed, I’m not afraid to get hands-on to help the team and troubleshoot issues directly.
  • I have a strong learning mindset and take every opportunity to reflect and iterate on how we think and work together.
• What are the timeline expectations for you to make this hire?
  1. We are ready to hire for this role ASAP as soon as we find the right candidate.
  2. Onboarding Dates: 1st and 15th of every month; if it falls on a weekend or holiday, we try to move as close to it as possible