<aside> 🌿 Our values define how we work: they're at the heart of our culture. These behaviors inspire us to achieve our mission and vision as a team. We thrive by integrating these principles into our everyday process, from interviews to onboarding, feedback, and praise. You can read more about that here.

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So what are our values? Here's a short summary:

👏 We act as one team

Everything is interconnected: we win together. Our team works as one, and every team member is crucial to our success.

• Resolve issues directly on a call instead of escalating through Slack threads
• Communicate clear ownership, context, and deadlines
• Have fun, support each other, and celebrate wins

💪 We are empowered to take action

Every day matters. We take initiative, move with urgency, and finish what we start to accelerate results.

• Go solve it - Don’t wait for permission when you have enough context to act
• Name a decision-maker (it can be you!) and drive to closure
• Bring a “can do” attitude and move decisively

🗣 We embrace integrity and diversity

Our team is inclusive and diverse. We admit to our mistakes, and with honesty and integrity, create a space that addresses challenges with empathy.

• Hold each other accountable to a high bar
• Ask for help early, not after problems compound
• Communicate clearly and explicitly across cultures and time zones

🏅We own customer outcomes

We hold ourselves accountable for helping our customers deliver conversational AI experiences their customers love.