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About Rasa
- Founded: 2016
- Mission: to empower the world’s largest brands to interpret people’s needs with open and extensible conversational AI
- Number of Employees: 100
- Funding: Series C | $70.6M | Andreessen Horowitz, Accel, Basis Set Ventures, PayPal, and others.
- Enterprise clients, including Swisscom, Providence, AutoDesk, Vanguard, KBC and Blue Cross, Blue Shield, and two of the Top 5 Banks in the world
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Why Rasa?
- Enterprise Growth: We have a unique approach to the use of language models in conversational customer experiences. In 2023, Rasa introduced the Rasa Platform. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to significantly accelerate time-to-value. The engine of our platform is CALM - Conversational AI with Language Models.
Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences.
- Secure & Built to Scale: Rasa is trusted by companies in highly-regulated industries such as healthcare and banking because of their ability to uphold privacy standards and deploy on-prem or on your own private cloud. Rasa is also built to scale with multi-channel customer experience, high-performance architecture, and reusable infrastructure.
- Huge Market Potential: The global chatbot market was valued at $4.7 billion in 2022 and is projected to reach $15.5 billion by 2028. Specifically, the market for generative AI in chatbots is also growing rapidly. It is expected to reach $1.7 billion by 2033, up from $151 million in 2023
- World-Class Investors: We’ve raised $70.6M to date, the most recent being a $30m Series C led by PayPal and Stepstone. Some of our earlier investors include Accel, Andreessen Horowitz, Basis Set Ventures, and others.
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Who’s Rasa’s Ideal Client Persona (ICP)?
- Global 2000 companies, in regulated sectors with a large volume of conversations
- Example clients: Providence Health, BNP Paribas Fortis, Orange, Deutsche Telekom, Two of the Top 5 Banks in the world
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Targeted Verticals with active Logos
- Financial Services
- Telecommunications
- Healthcare and Insurance
- Government
- Large Retailers
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Top challenges Buyer personas face?
- Customer service automation use case
- Facing troubles integrating to complex environments, struggling with NPS and containment rate
- Need an extensible and customizable platform
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Who are our competitors?
- Rasa is in the middle of 2 group of competitors - DYI solutions with LLMs and out-of-the box players such as Kore.ai, DialogueFlow, IBM Watson, Microsoft Copilot
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What’s the structure of the current team?
- Our company is distributed between North America and Europe. We have four entities: the USA, the UK, Germany, and Serbia.
- The majority of our employees sit within our entities, with a few Rasas in Canada or other European countries.
- Sales & Business Development: Today, we have 4x BDRs (3x in the USA and 1x in EMEA) - all are led by our 1x BDR Manager in the USA.
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Is this a 100% remote role? Yes, but you must sit within UK, Germany or Serbia, or USA
- Rasa was founded as a remote-first company. We offer your choice between a work-from-home stipend or expensing a local co-working space.
- You will be expected to work your local business hours, with the occasional late afternoon meetings with the USA // early morning meetings with EMEA, where there is overlap with each other’s time zones.
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What’s exciting about this role? This is an opportunity to extend your career in software and technology. You’ll get the opportunity to interact across all GTM functions and build a deep understanding of how GTM teams operate at a growing startup. You will learn about all of the different roles within GTM, which isn’t common, especially at larger companies. This is a great opportunity to gain exposure and mentorship from a wide range of GTM roles.
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What are the top qualities you’re looking for in candidates?
- Humble: You lead with low ego and a team-first mindset. You share credit freely, celebrate others, and prioritize collective success over individual recognition. You’re confident in your abilities without being arrogant, and consistently align your actions with what’s best for the team.
- Hungry: You’re intrinsically motivated and consistently push yourself to go above and beyond. You take initiative without needing to be managed, actively seek out more responsibility, and are always thinking about how to contribute at a higher level, for both your own growth and the success of the team.
- Smart: You bring strong emotional intelligence to team environments, asking thoughtful questions, listening closely, and staying fully engaged. You demonstrate sound judgment and awareness of group dynamics, with a clear understanding of how your words and actions impact those around you.
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Will’s (Manager, Business Development) Management Style :
- I lead with directness, trust, and authenticity. What you see is what you get. I communicate openly, expect the same in return, and build teams around people I can trust to show up honestly and consistently.
- I set a high-performance bar with no room for excuses. This is an early-stage, high-growth environment, and I expect accountability, clarity, and a bias toward action. Be direct, bring solutions, and take ownership.
- I’m deeply invested in your growth and success. I coach actively, care about where you want your career to go, and work with you to get there. Whether that’s leveling up in role or preparing for what’s next.
- I balance empathy with accountability. I understand real life happens and want people to feel supported and heard, but I also hold a strong standard. I’ll go to bat for you, and in return, I expect consistent effort and delivery.
- I’ve done the job at a high level and know what it takes to win. Having been an enterprise outbound BDR myself, I understand the demands of the role and what drives success, and I’ll help you build the skills, habits, and mindset to get there.
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What are the timeline expectations for you to make this hire?
- We will wait to hire until we find the right candidate, there is no timeline pressure. However, we are ready to move as quickly as we can coordinate scheduling interviews.