1. Why do you need to hire for this role?

   1. This is a backfill for a member of our staff. One of our Sr. Product Designers left and we are hiring a replacement under Clem, our Product Director.
   2. The new Product Designer will work mainly with our “Swift Squad”, which will be focusing on onboarding to the Rasa Platform for both technical and non-technical users

2. What’s the structure of the current team?

   1. Our company is distributed between North America and Europe. We have four entities: the USA, the UK, Germany, and Serbia.
      1. The majority of our employees sit within our entities, with a few Rasas in Canada, France, and other European countries.
      2. The engineering team is primarily based in Europe.
   2. Product Designers work closely with Product Managers and have a high level of autonomy and responsibility. They often lead discovery independently, speak directly with customers for user research, and collaborate closely with engineering, conducting design reviews and proactively supporting development throughout the build phase.

3. Is this a 100% remote role? Yes, but you must sit within / be a resident of one of our European business entities: the UK, Germany, or Serbia.

   1. Rasa was founded as a remote-first company. We offer your choice between a work-from-home stipend or expensing a local co-working space.
   2. You will be expected to work your local business hours, with very occasional late afternoon meetings for Europe, where there is overlap with each other’s time zones.

4. What’s exciting about this role?

   1. You get to design products with applied AI that help power the CAI of some of the world’s largest banks and enterprises.
   2. You get to work with a diverse team of passionate people in a fast paced but respectful environment
   3. There's no rulebook or establish UX patterns in this space - we're constantly redefining how to help people build great conversation ai experiences. You'll get to define intuitive new ways for people to build with applied AI

5. What are the top qualities you’re looking for in candidates?

   • Analytical mind;
   • Great communicator - especially in a remote setup;
   • Attentive listener;
   • Ability to drive focus in a changing environment;
   • Pro-active (whether to solve customer requests or internal requests)

6. Clement Boutier, manager for the role, leadership and management style:

   • I value autonomy and ownership, and I focus on creating the right environment for my team to thrive.
   • I aim to communicate openly and always provide the necessary context to support my team's decisions.
   • I value candid, two-way feedback and show genuine interest in my team’s well-being
   • When needed, I’m not afraid to get hands-on to help the team and troubleshoot issues directly.
   • I have a strong learning mindset and take every opportunity to reflect and iterate on how we think and work together.

7. What are the timeline expectations for you to make this hire?

   1. We are ready to hire for this role ASAP as soon as we find the right candidate.
   2. Onboarding Dates: 1st and 15th of every month, if it falls on a weekend or holiday, we try to move as close to it as possible

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• Rasa points of contact:
• Job Description:

Interview Processes: All interviews via Zoom (Work in Progress)

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